Quality Outreach. Quality Results.
Black Diamond Outreach (BDO) prides itself in delivering high-quality outreach for every project we manage. Whether building support for companies and industries, qualifying candidates for the ballot, informing voters on a ballot measure, or leading the final push to ensure a successful campaign, we work consistently at and through all stages of the campaign with unmatched attention to detail and professionalism.
Here are some of the steps we take to go above and beyond for our clients.
Hiring Locally: Hiring locally is always a priority to bring an authentic community feel to the campaign. BDO has extensive experience recruiting and training new employees from within a targeted area that best benefits the campaign.
Canvasser Profile: BDO’s canvassers are well-informed with a keen sense of the importance of face-to-face conversations. BDO hires professional outreach canvassers who have door-to-door canvass experience. All canvassers are held to an extremely high standard for communication skills and appearance.
Background Checks & Screening Process: Our clients demand high-quality communicators to deliver their messages. To meet that need, all applicants are subject to a full background check. In addition, applicants are interviewed using specific questions to make sure they are passionate about the issues or candidates involved in the project.
Rigorous Training Program: BDO prioritizes the importance of continual training to hone the canvasser’s skills. Every canvasser begins with an in-depth orientation including issue education, canvassing technique, technology training, and script memorization. Daily training occurs to hone and allow for any adjustments necessary as programs always evolve over time. Professional and courteous conversation skills and knowing how to make an assumptive ask are emphasized daily.
Advanced Trainings: While a solid foundation is important, our continued advanced trainings make BDO’s canvassers some of the best in the nation. BDO’s canvassers are highly-trained both in the field and in a classroom about person-to-person communication. BDO’s canvass directors spend time in the field every day working with every staff member, from the newest employee to the most experienced canvassers.
